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Metaquest 3 has a black screen And there was a sound of wind.

Jnrz
Honored Guest

I tried pressing power and volume to reset and it didn't work,it blackscreen dont show anything. there was still a wind noise and it wouldn't turn on. I tried plugging in the charger and nothing happened. please help

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there @Jnrz! We understand how important it is to get to the bottom of this power issue you're having with your Meta Quest 3. In order to do so, we will need to gather a few details from you. Please reach out to us in a PM and we will be happy to dig deeper into this issue! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey @Jnrz! We are just checking in on you to see if you were still needing some help with your headset. If that is the case then we would love for you to send us a PM using the instructions in the previous message. We would be more than happy to try to get to the bottom of this with you.

 

Hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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