10-13-202409:50 AM - last edited on 10-13-202410:04 AM by Eire_Max
I'm trying to use my oculus 2 and can't get the app on my phone to connect with oculus, this means I've had this expensive gear for months now and unable to use it.
Can anyone help me figure out how to get this thing to work?
We understand that you are having pairing issues with your headset. Could you confirm the following:
Make sure your headset and your phone are connected to the same Wi-Fi
Check to make sure your headset is nearby and turned on.
Check your Wi-Fi signal. If your signal isn't strong, try moving closer to your wireless router (internet connection device).
Make sure that your app is up-to-date (since you've downloaded a fresh version it should be)
Please perform these troubleshooting steps :
Turn your headset off
Delete the Oculus App
Open Bluetooth settings on your phone, select your headset, and "forget device" to clear the cache
Re-install the Oculus App
Turn your headset back on and restart the pairing process.
Please let us know if those steps worked for you by sending a private message. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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We are just checking if everything is alright. We haven't heard from you since then. We assume your issue has been resolved. If not, please respond to us back. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
