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Metaquest app micro crashing

DoZaharr
Honored Guest

Is anyone else experiencing this issue where the metaquest app keeps micro crashing and sending a crash report every 2 seconds. This would be barely noticeable. All you would see is a cursor with a rotating hourglass, it would happen every 2 seconds. I went and tried there support one person helped me a fair bit, but then they started passing me around, like a pariah, asking me to connect my headset again when it's not my headset, it's not from my cable. It would do this even on boot up and I haven't even started the app but it still runs in background it is their update that they released this November. Sadly, I will no longer be dealing with customer service and I'm no longer using the app. But if anyone has any solutions I could try them, it won't work but I can try him.I already tried clean install, including going around my C drive, which is a pain in the butt and deleting all folders with meta on it before installing it and restarting.You know what I mean

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Accepted Solutions

Jamonster123
Protege

This sounds similar to https://communityforums.atmeta.com/t5/Get-Help/Meta-Quest-Remote-Desktop-exe-crashing-in-background/... where I posted a solution which I will copy and paste:

Deleting 'RemoteDesktopCompanion.exe' from Program Files/Oculus/Support/oculus-remote-desktop seems to have fixed this for me (if a different error is now shown instead, go to settings, beta, then restart, restarting with task manager might work as well.)

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2 REPLIES 2

Jamonster123
Protege

This sounds similar to https://communityforums.atmeta.com/t5/Get-Help/Meta-Quest-Remote-Desktop-exe-crashing-in-background/... where I posted a solution which I will copy and paste:

Deleting 'RemoteDesktopCompanion.exe' from Program Files/Oculus/Support/oculus-remote-desktop seems to have fixed this for me (if a different error is now shown instead, go to settings, beta, then restart, restarting with task manager might work as well.)

Yeah that completely worked no issues now

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