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Miror casting

Micka33470
Honored Guest
  • Hi everyone i have a problem with my quest 2. 
  • 1 : when i activing my bluetooth, my phone and helmet disconnecting instantaly.
  • 2 : When i toggle in a other account in my quest 2, next i can't cast in my phone. But when i'm in the account of my brother i can cast in my phone. Why i can i the account of my brother and not my account ? Thanks for helping me ❤️🙏
1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Micka33470, and thanks for reaching out with this question! Casting can get a little complicated sometimes with so many devices and applications getting involved, but we're happy to clarify things as best we can. The issue you are running into is that only the Primary account on a headset can cast to a phone, as only the Primary account can be tied to the mobile app. Other ways of casting (browser, other compatible screens, etc.) will work, but not to a phone due to that account limitation. We hope this clears up what you are seeing, though we know it might not be the resolution you were hoping for. You can find all the details about what is required for casting at this site:

 

Casting With Your Meta Quest Device

 

Let us know if you have any other question or issues, now or in the future, we are happy to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Micka33470, and thanks for reaching out with this question! Casting can get a little complicated sometimes with so many devices and applications getting involved, but we're happy to clarify things as best we can. The issue you are running into is that only the Primary account on a headset can cast to a phone, as only the Primary account can be tied to the mobile app. Other ways of casting (browser, other compatible screens, etc.) will work, but not to a phone due to that account limitation. We hope this clears up what you are seeing, though we know it might not be the resolution you were hoping for. You can find all the details about what is required for casting at this site:

 

Casting With Your Meta Quest Device

 

Let us know if you have any other question or issues, now or in the future, we are happy to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!