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Misaligned image

Smyven
Protege

Hi

ive seen the issue in here but decided to post all the same. So bought a quest 3 (uk) from respected retailer 10 days ago and the forward glance and align leaves Menus, displays and in game perspectives especially sim racing dashboards angled with a skewed look. I noticed the issue when I bought its a serious issue in simracing..

the three dots that show early and the charging gauge are all misaligned..

question is can I take this back and get a replacement because as it stands it’s not really good enough. 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there, @Smyven! We are sad to hear that your VR gaming experience with your Quest 3 has been less than desirable due to display issues. We don't want this to be your only experience. If you would like, we are more than happy to help you troubleshoot the problem to see if we can get it resolved. Otherwise, if you still wish to return your Quest 3, we would recommend reaching back out to the third-party retailer you purchased from to see what options are available to you through them. Let us know if you have any questions or if you would like to try to troubleshoot your device. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi there, we wanted to follow up with you to see if you still need help with your Quest 3's display. Let us know; we are here to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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