I am writing to report an issue regarding the $30 referral credit bonus that was promised for new users. I purchased a Meta Quest 3S (128 GB) on April 18, 2025, from Media Expert using a referral link. However, I have not yet received the bonus.
Additionally, I contacted support on April 22, 2025, about this matter but did not receive any assistance or resolution. Could you please investigate this issue and ensure that the bonus is applied to my account?
We understand that you don't want to miss out on the referral credit you should have received when you used the referral link, so let's see how we can help! Since we need some personal information to investigate this further, we would like to continue this conversation via private message.
Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Due to privacy and security reasons, we'd request you to send all the necessary sensitive information via private messages and we'd also suggest you to delete such information from a public post.
We understand it could be concerning to have issues in sending us private messages as it hampers the resolution process for the issues you're having around Meta Quest referrals. Therefore we'd suggest you to reach our wonderful support team from our Meta Store Support page and they'd be more than happy to assist you with the issue.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I’ve been trying to send a private message regarding my missing $30 referral bonus, but I keep getting the error: “You have reached the limit for number of private messages that you can send for now. Please try again later.”
This has been happening since April 30, and it’s now been more than two full days. I’ve only sent one or two messages during that time.
Could you please let me know:
How long this message limit will last?
Is there a way to lift it sooner? I’d really like to resolve my referral issue as soon as possible.
We understand that you don't want to miss out on the referral credit you should have received when you used the referral link, so let's see how we can help! Since we need some personal information to investigate this further, we would like to continue this conversation via private message.
Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Due to privacy and security reasons, we'd request you to send all the necessary sensitive information via private messages and we'd also suggest you to delete such information from a public post.
Hi, I wanted to send you a private message with the details you requested, but unfortunately I've been hitting a message limit since yesterday and I still can't send anything.
This would actually be my first message since then, but I keep getting the error saying I've reached the limit for private messages.
Please help – I'd like to provide the required information and resolve the referral bonus issue as soon as possible.
We understand it could be concerning to have issues in sending us private messages as it hampers the resolution process for the issues you're having around Meta Quest referrals. Therefore we'd suggest you to reach our wonderful support team from our Meta Store Support page and they'd be more than happy to assist you with the issue.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I’ve been trying to send a private message regarding my missing $30 referral bonus, but I keep getting the error: “You have reached the limit for number of private messages that you can send for now. Please try again later.”
This has been happening since April 30, and it’s now been more than two full days. I’ve only sent one or two messages during that time.
Could you please let me know:
How long this message limit will last?
Is there a way to lift it sooner? I’d really like to resolve my referral issue as soon as possible.
Hej, Użyłem poprawnie linku polecającego przed zakupem gogli Meta Quest 3S (zakup 18.04.2025, aktywacja 22.04). Konto założone 17.04. Nie otrzymałem 30 USD za polecenie. Zgłaszałem problem 22.04 i chciałem dodać dane do sprawy, ale od tamtej pory nie mogę wysłać żadnej wiadomości prywatnej z powodu jakiegoś limitu – trwa to już ponad 48h.
Proszę o pomoc i wyjaśnienia – chciałbym normalnie przekazać wymagane informacje i zakończyć sprawę.
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
