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Missing $30 referral credits.

gorj.320082
Honored Guest

Hello, I was invited by a friend to get $30 on my quest account, but it has not been issued to me and my friend.

14 REPLIES 14

MetaQuestSupport
Community Manager
Community Manager

Hey there, @gorj.320082 

 

We understand that you have tried to get some referral credits and they have not gone through.

Can you send us a private message so we can have a look at your account and see if there is anything that may have caused this?

 

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

im sent

Hey there,

 

Thank you for reaching out to Meta Quest Support.

We will be with you very shortly to assist with your issue!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

All right I'll be waiting 🙂

Hey there,

We understand you are having an issue regarding a referral on your account.

Can you please provide the following information so we can check your account:

  • Full name on your Meta Account
  • Username/ alias on your Meta Account
  • Email on your Meta Account
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

1. Lobnev Gorj
2. gorj.320082 or Gorj
3. refoculus1@outlook.com

Hi again,

 

We would recommend that you not post your details publicly and only send that information in a private message. However, we can see that your referral is currently waiting for the new device to be activated!

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

But what's the problem, the activation has already happened, I followed the referral link and linked the quest

Hey again,

 

We understand that you are keen to get into the immersive world of VR. Don't worry, the referral is currently processing. You can check the status of your referral here!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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