07-21-2024 05:34 PM
Apologies for the label. Rift S was the only option to let me post. I have a Rift CV1. Bought it a long time ago with some Marvel game and Robo Recall for free in a bundle from best buy. Tried the Quest 2 (wasn't for me) and let my friend borrow my Rift. No one has used my Rift for a few years. I decided to hook it up to play and I was missing Robo Recall from my account/library (not too worried about missing out on that marvel game). Can anyone help? Thanks.
Solved! Go to Solution.
07-22-2024 08:03 AM
Hi @SantaKrew as mentioned by @RuneSR2 If you didn't migrated your Oculus Account into a Meta Account in time you might have lost the game.
However, we would love to have a closer look into this for you!
So please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
07-22-2024 01:38 AM - edited 07-22-2024 01:42 AM
The game is here - does it say you have to pay the full price for it?
https://www.meta.com/experiences/pcvr/1081190428622821/
You must use the same account you used when getting the CV1 years ago - and that account should have been changed to a Meta account before January 1 2023, and you should have done that according to Meta's guidelines sent to the email registered with your original account.
I also got Robo Recall for free with the Rift CV1 - it's still perfectly associated to my account.
Oculus Rift CV1, Valve Index & PSVR2, Asus Strix OC RTX™ 3090, i9-10900K (5.3Ghz), 32GB 3200MHz, 16TB SSD
"Ask not what VR can do for you, but what you can do for VR"
07-22-2024 08:03 AM
Hi @SantaKrew as mentioned by @RuneSR2 If you didn't migrated your Oculus Account into a Meta Account in time you might have lost the game.
However, we would love to have a closer look into this for you!
So please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset