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Missing a tiny screw on my meta quest 3 elite strap

thor_the_person12345
Honored Guest

I was playing vr on my meta quest, and then suddenly my stap got loose and I felt a pop sound. I took off my headset and checked the back where one of the screws keeping the silicon back head rest thing on was gone, I looked everywhere and couldn't find it, I looked on the meta shop and couldn't find a replacement there, I wanted to know if there is a way I could get a replacement of this screw. It is very small and a yellow-ish gold color.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @thor_the_person12345! Thank you for letting us know. We would love to help you with this issue so that you can get back to playing your meta quest! We would like you to send us a private message so that we can gather more detailed information from you. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to getting a private message from you.

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MetaQuestSupport
Community Manager
Community Manager

Hey, thor_the_person12345! We realized that we did not get a private message from you just yet. We hope you are doing well! If you are in need of further assistance, please do not hesitate to reach out; we would love to continue helping you.

 

 

 


 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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