cancel
Showing results for 
Search instead for 
Did you mean: 

Missing avatar clothing, quest, two

Bigposay
Explorer

So I used to be able to wear a lot of clothing from the meta store it even allowed me to buy clothing from the store. Now I only have access to the ones that I have previously worn I also cannot change my avatar picture.

12 REPLIES 12

MetaQuestSupport
Community Manager
Community Manager

Hey there @Bigposay! We love being able to edit our avatar and can definitely relate to what you are going through. Just so we understand a little better, is this your Meta Quest profile avatar or Horizon Worlds avatar? We look forward to your reply

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Bigposay! We are just checking in with you about this situation with your avatar. If you still need assistance, please lets know and we will continue working with you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Meowww12
Honored Guest

I'm having the same problem about the avatar clothing and it's been like that all week. I had the same issue about the profile picture that did resolve itself eventually. But this clothing issue is very annoying especially when you have a group of friends who do fun outfit themed activities in game and you're the only one who can't.

Hey there, @Meowww12! We'd be happy to lend a hand so you can change your avatar's clothing so you can make the most of fun activities with your friends! Please tell us if you want to change the clothing on your app avatar in Horizon Worlds or your Meta Quest profile avatar. We're looking forward to hearing back from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi again, @Meowww12! We were just reaching out to see if you still needed help changing your avatar's clothing. If so, please don't hesitate to give us a shout! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Angiefitness80
Explorer

I have a similar issue. I barely have free options anymore. Totally sucks. I asked my meta friends and they were able to get pirate outfits for free even. I can't even wear shorts as I don't have any options for them anymore..😑

Hey @Angiefitness80! We'd love to help look into this more closely! So that we know exactly what you would be experiencing this with, can you clarify if this is with the Meta Quest Avatar Editor, or the Horizon Worlds Avatar Editor? We hope to hear back from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

It's not complicated. I have no free options in my avatar clothing. The only I see is men's tops and pants. That is it. I have about 6 options the rest are not free. Everyone else has free options. I can't even see the stuff I won in worlds. This isn't right. I tried on my phone app and my meta quest option. 

Absolutely understandable @Angiefitness80! We want to help with this situation, however we were requesting clarification on what exactly you are trying to use, because the Meta Quest Avatar options and the Horizon Worlds Avatar customization are different Avatar editing. For example, if you are trying to use clothing options you earned in Horizon Worlds, in the Avatar editor for the Meta Quest itself, you will not see those options as the Horizon World Avatar editor is not the same as the meta quest avatar editor. If you are trying to customize your Horizon Worlds Avatar, you can follow the steps listed out here.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?