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Monkey Realm Refund??

LucasRudd.2024
Honored Guest

My son purchased “banan” without my knowledge. How do I go about getting a refund for what he spent? 

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey there, @LucasRudd.2024! No worries! We know sometimes things like that can happen, and we'd be happy to help you look into getting your refund! 

The link here provides instructions and eligibility requirements. Please keep in mind that it takes 5-7 business days to review, verify, and process refund requests. ​

Also, if you need to, or would like to add a PIN on your account for purchases you will find this link helpful. If you have any additional questions, please let us know! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, @LucasRudd.2024! No worries! We know sometimes things like that can happen, and we'd be happy to help you look into getting your refund! 

The link here provides instructions and eligibility requirements. Please keep in mind that it takes 5-7 business days to review, verify, and process refund requests. ​

Also, if you need to, or would like to add a PIN on your account for purchases you will find this link helpful. If you have any additional questions, please let us know! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!