02-18-2024 08:25 AM
I have purchased all the add-ons that are available in Walkabout Mini Golf. I have actually done all the different courses (easy and hard). However, now most of the add-on courses aren't showing as purchased. If I click on "GET COURSE", it looks like it's opening up the screen and then that disappears and I still don't have the course. I've uninstalled and reinstalled. I still have all the lost balls and putters that I've gotten by playing all the courses, but now I can't even get into most of the ones that are not part of the base game!
Please help me restore these purchases. Thanks!
02-18-2024 08:34 AM
Hey there, @Wasting2MuchTime! We can definitely understand how concerning it would be for your purchased courses to disappear as you've described, and we'd be glad to look into this for you! We saw that you sent us a PM so we'll be getting with you over there as soon as we possibly can. We appreciate your patience in the meantime!
02-18-2024 08:39 AM
Thanks! Appreciate it!
02-18-2024 08:40 AM
Not a problem at all, we're always more than happy to help out!
02-18-2024 08:33 PM
Hi, I am having this same issue; can you assist me as well please? Thank you!
02-20-2024 10:18 AM
Hey @Elgann! We would love to go ahead and assist you with any purchases you have made in the game. We know how concerning it can be when you have already purchased a game and are ready to enjoy it and then experience a hiccup! In order for us to protect your personal information, we would like to request that you send us a PM. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be logged in to the community first to send us a private message.
We look forward to hearing back from you and assisting you further!
02-21-2024 10:30 AM
Hi @Elgann! We are just following up with you in order to check and see if you still need help with your recent purchase not showing up in your library. If you still need assistance with this, feel free to reach out to us anytime! We are here to help!
03-03-2024 09:59 AM
I reached out to Mighty Coconut about this issue. They said that this was on Meta to fix the issue, since the issue occurred after the last update. Is Meta working on fixing this? Because I purchased all the DLCs for Walkabout Mini Golf and I can't play any of them!!
03-04-2024 10:31 AM
Hey there, @Wasting2MuchTime! We'd be happy to look into the issues you are having with Walkabout Mini Golf! For us to do that, we need to gather some additional information.
Please send us a private message so we can look into this further for you! Please select our name to get to our profile page, or click here.
Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
03-08-2024 06:21 PM
Same thing happened to me. Nine paid for added on courses lost in Walkabout Mini Golf and one added on rollercoaster in Epic rollercoaster also missing. The developers of Walkabout said this problem is on Meta's end not theirs so no help at all from them. I'm really frustrated with the Meta Store, return policy (for apps never recieved or unfair billing) .Please help.
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