02-18-2024 08:25 AM
I have purchased all the add-ons that are available in Walkabout Mini Golf. I have actually done all the different courses (easy and hard). However, now most of the add-on courses aren't showing as purchased. If I click on "GET COURSE", it looks like it's opening up the screen and then that disappears and I still don't have the course. I've uninstalled and reinstalled. I still have all the lost balls and putters that I've gotten by playing all the courses, but now I can't even get into most of the ones that are not part of the base game!
Please help me restore these purchases. Thanks!
03-10-2024 09:43 AM
I'm having the same issues with all of my purchased DLC. It kind of shoes up on the 2nd headset (sub account) but not on the 1st headset (admin account).
03-11-2024 11:36 AM
Hey @nahli.marie! We absolutely understand how missing purchases can cause concern, and we'd be glad to look into this for you! So that we can securely collect your account information, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
03-12-2024 11:42 AM
Hey there! We're just following up to see if you still needed assistance. We'll be here for you!
10-07-2024 02:07 PM
Same issue here. After the update all of my courses, lost balls, putters show up fine on just the Quest3 headset but now if I am playing teathered many of my lost balls are missing, Putters are missing, and a lot of the games are showing that I havent collected anything but if I go looking for them again they are blued out as if I already had them but it won't let me pick up. My Avatar is also different. If I go through and do a fox hunt it shows me getting the club but the next time I play it has forgotten. Any Ideas on when this might get fixed? I too also have Epic Roller Coasters maps that dissappeared at the same time.
10-07-2024 02:21 PM
Hey there,
Your contribution to the community forums is the appreciated 😀
I would recommend contacting Meta support directly so that they may look into this further for you, click here for Meta support.
You can also try checking your own entitlements by proceeding with the following steps:
You'll have to match up the dates from the orders to the Entitlements to see if any are missing.
If there's any missing, you can contact Meta support with this information.
Hopefully you will be able to get your content restored as soon as possible!
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