- last edited on by
Underbat
So I had a faulty part, and had to return the quest. I was initially impressed by how fast the return went through They sent me a shipping label and I sent the Quest 3 back to a service department for a repair/replacement as I was under warranty.
Now starts the absolutely terrible support.
Every single time a support person contacts me they ask the exact same thing. And the emails all look suspiciously similar.
Lol, what the hell is going on here!? Here is my RMA, S/N, Tracking number...again!
I give up. My tracking of the shipment says my return was delivered, and I can't seem to get through this "support loop". What a crock.
I really hope you other Quest 3 users have a better experience. I feel like I just sent my device into the void
