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Motion controller stop working

syafiqfpv
Honored Guest

my motion controller stop working after enable hand tracking

i try all this still. The result still the same

-factory reset (Only work when hand trackind disable)

-pair and upair the controller

- change the battery

- uplug the battery and wait 5 minute

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hi there!

 

We understand you are having an issue regarding your controller pairing after enabling hand tracking on your device.

Can we ask have you disabled hand tracking before trying to pair the controller again?

Please also ensure you have fresh batteries in the controller also.

 

If this issue is persisting we would love to investigate it further for you, so please send us a private message.

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport

Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello i have got the same problem, but different it says "no command" 

Hey there @player.358369,

 

Please send us a private message so we can help you with your issue directly.

 

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport

Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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