09-28-2024 08:25 AM - edited 09-28-2024 08:32 AM
my motion controller stop working after enable hand tracking
i try all this still. The result still the same
-factory reset (Only work when hand trackind disable)
-pair and upair the controller
- change the battery
- uplug the battery and wait 5 minute
09-28-2024 08:31 AM
Hi there!
We understand you are having an issue regarding your controller pairing after enabling hand tracking on your device.
Can we ask have you disabled hand tracking before trying to pair the controller again?
Please also ensure you have fresh batteries in the controller also.
If this issue is persisting we would love to investigate it further for you, so please send us a private message.
To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.
Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
09-28-2024 05:03 PM - edited 09-28-2024 05:05 PM
Hello i have got the same problem, but different it says "no command"
09-28-2024 05:06 PM
Hey there @player.358369,
Please send us a private message so we can help you with your issue directly.
To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.
Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset