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Mouse Bug

ear0wax
Honored Guest

When using an external mouse if you press M4 the meta ui will begin to open and close in an endless loop. The M4 button is clearly mapped to the meta button if you long press M4 it will simply activate the recentering shortcut. This is not unique to one mouse I've tested with 3 different mice. The other mouse buttons works as expected including M5.

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hello, @ear0wax! I see you are having issues with your external mouse. If you press Mouse Button 4, the meta UI will begin to open and close in an endless loop, even though you have it mapped to the Meta button. We know that having mouse issues while trying to enjoy VR gaming can be distracting, so we would love to take a closer look into this for you. That being said, have you tried restarting your PC? We've seen that this has worked for many, so we would like to see if it would work for you too. Please let us know how this goes, and if you are still running into trouble, don't hesitate to reach out to us again, and we will be happy to continue to help! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello again, @ear0wax! We wanted to follow up with you to see if you still need help with the mouse bug you are experiencing. If so, please feel free to reach out to us again, and we will be more than happy to help! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

ear0wax
Honored Guest

sorry I was not specific enough.  I'm on  quest3 using a Bluetooth mouse. also I don't feel that this is a support issue, how do I file a real bug report.

Thank you for getting back with us. We see you would like to know how to submit a bug report. You can click here to review the step-by-step instructions on how to submit one. Please don't hesitate to reach out to us again if you need any additional help, and we would be more than happy to help! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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