08-07-2024 05:23 AM
I have two helmets, q2 and q3 , and to play with my wife, i added a second account on the q3.
This works fine to play, but if i want to stream on my phone my wife playing, the apps says that i can't, because i'm not logged with her account ... so, ok , i log with her account and try to stream ... and then the app says that i can't stream , because my wife account is not the helmet owner. 😞 .
08-07-2024 05:51 AM
Hi @Stefb12 🙂
currently, only the admin(owner) of the headset is able to stream.
You could do a factory reset on one of the headsets and then set it up with your wifes account.
I don't know, if this might be an option for you, but I'll put in the link 🙂
08-07-2024 06:29 AM - edited 08-07-2024 06:30 AM
Ok , but in this case, the bug is the message that says i must connect with my wife account to stream, because it's not working anyway. It should says i can't stream another account than the helmet owner. This would be right, not the best solution, but more clear.
The best should be that the helmet owner can always stream the helmet , not depending on the account logged on it.
I don't want to reset anything, i use my two helmets so i need my account on both. My wife account is just used when we play together or for having her own best score on some games .
08-07-2024 08:09 AM
Ok , but in this case, the bug is the message that says i must connect with my wife account to stream
No, I don't think this is a bug.
You get this message because you can not stream from one account to another account.
That you also have to be admin on the headset is another thing........it's a bit confusing😅
The best should be that the helmet owner can always stream the helmet , not depending on the account logged on it.
You can post this in the ideas forum.
I don't want to reset anything, i use my two helmets so i need my account on both. My wife account is just used when we play together or for having her own best score on some games
It's ok, if you don't want to do that........but you can set up one headset with your wifes account as admin and add your account as the secondary account.
So you still have your account on both headsets......you are just not admin on both of them.
But like I said....it's up to you🙂
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