My Facebook account was hacked and suspended

[elmer24]

Hello, I am contacting you because my Facebook account was hacked and due to the activities that the hacker carried out on it, it was suspended and I would like to know if there is any way to recover it. I am the legitimate owner and I can verify it. It is my first and only Facebook account. that I have had and I would not want to lose it. I also have sales information in the marketplace that I would not want to lose. If you could contact me to know what steps to follow to recover my account, I would appreciate it.

[MetaQuestSupport]

Hey there, 

We understand that your Facebook account has been hacked. However, here at Meta Quest Support we support issues with Meta Quest devices. We would advise you to reach out to Facebook here.

[elmer24]

Could you give me more specific advice? It's been more than 30 days and I still haven't been able to recover my account. I have access to my email and my phone number and I still can't recover my account. First time someone related to Facebook answers me. Could you give me A recommendation or who I could contact would be very helpful

[MetaQuestSupport]

Hey, 

Unfortunately here at Meta Quest Support we don't have the resources to assist you with your Facebook account. If you follow the link above, you will be able to get assistance for your account there. 

[atikul.islam.269476]

Hello @elmer24 

I can help you to restore your account I was the same problem and after 1month i was able to restore my account by contacting with meta support team via live chat