Hello, I’ve had this headset and controllers for 2 years and this has never happened to me before, two days ago my left controller kept connecting and disconnecting every second, then I replaced its battery along with the right one, the next day I used it and it worked until today afternoon, it detected that it was 100% charged, and when I touched the left controller in hand tracking, it awakened the right controller to open controller mode. It also tells me that the left controller is not connected and I should press any button to connect it . I tried and it doesn’t work. Please help me, I’m annoyed.
Hello there, @Blu3GuestPlays. Having your controllers in working order is paramount to having a great VR experience. That experience is what we want for all of our users. With that being said, we wanted to share some info about pairing and unpairing your controllers, which can be found hereand here is a link for troubleshooting pairing issues.
If these issues persist, please submit a support ticket here or send us aPM by clicking here or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message. We hope to hear from you soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there, @Blu3GuestPlays! We haven't heard back about this from you and wanted to reach out and see if you were able to get past this issue or if you were still having some struggles. Please let us know when you can, and don't hesitate to reach out with any worries or questions you have in the future!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
