My Meta Account Got Suspended

[robray0415]

Hi. 

I got an email stating the my account got suspended. I’m trying to find a way to appeal it because as far as I know, I’m using my Quest 3 properly. Really need assistance on this. Thank you.

[robray0415]

Anyone, please help. 😔😔

[robray0415]

@MetaQuestSupport Tagging for immediate response please. It's getting frustrating now.

[MetaQuestSupport]

Hey there Robyray0415,

We can see you've opened a ticket with our support team, and there's an investigation underway.

Let's continue this via PM and find a resolution.

[MetaQuestSupport]

Hey there @robray0415,

Thank you so much for locating those documents, they are essential to your case.

I have read through your ticket #07219819 and see that the specialized team have requested you send these documents over to them via e-mail. We advise you do this ASAP so the team can continue to work on and get you back into your account.

We understand this is frustrating, so thank you for your patience whilst we work to get you back into VR!