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My Meta Plus isn't working after a month while I bought a year of it any help?

JCizzle98
Honored Guest

I bought the year of Meta Plus and I redeemed those 2 free games for that month but on the next month I goto the store to redeem the new ones and it's acting like I don't have Meta Plus it even allows me to buy Meta Plus again while I already bought a year of it? Has anyone encountered this before any help would be appreciated

1 ACCEPTED SOLUTION

Accepted Solutions

Choleni
MVP
MVP

Hi @JCizzle98 🙂

Support has to look into your account to see what's going wrong with your subscription.

Open a support ticket HERE

scroll down the page to "contact support" button or

sende a PM @MetaQuestSupport 

click on the name to visit their profile page, then click the "send a message" button.

View solution in original post

1 REPLY 1

Choleni
MVP
MVP

Hi @JCizzle98 🙂

Support has to look into your account to see what's going wrong with your subscription.

Open a support ticket HERE

scroll down the page to "contact support" button or

sende a PM @MetaQuestSupport 

click on the name to visit their profile page, then click the "send a message" button.

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