10-09-2022 06:07 AM
My Oculus Quest 2 goes to the pass-through camera when i turn it on and when I try to restart it it goes to a black screen I tried factory resetting it My user is @Rapter001YT
10-09-2022 01:07 PM
Hey there! We understand your passthrough camera is popping up when you turn the headset on and then getting a black screen. We understand how this can impact your gaming so let's work together to get this resolved!
We would like for you to reset the Guardian and see if passthrough is still being activated. Pass through will auto activate when moving outside the set Guardian area; however, it will turn off and the headset will go black after moving about 8 feet (approx. 2.5m) away.
We're looking forward to your response!
10-10-2022 01:17 PM
Hey there! we wanted to check in with you and find out if you're still experiencing the black screen?