Hiya NathanPlayz123! We see you're having some difficulty pairing your headset to your phone. We have been there ourselves and know how frustrating it can be. Are you by change being given a code? Please describe in detail what is happening when you cannot pair your device.
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Hi again NathanPlayz123. It seems you may be experiencing something not intended by design. We ask that you visit the master thread linked here and describe what you are experiencing. We want to assure you that we are actively working on a solution and appreciate your patience.
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Hi, I have the same problem for weeks now since the RMA change my device for the battery problem. I would like to be sure the this issue is identified: blocked on PIN code, nothing I can do because controlers of the previous oculus can be paired with the new one. No pairing from app (android), I put the PIN code I see on the app but impossible to pair. It seems a brick oculus.
Factory reset==>same result
Uninstall app ==> same problem
No delay from support, no visibility . I will probably activate my insurance
Hi there! We would love to assist you with this! We understand that you have been experiencing some bothersome issues. At this time, we'd like for you to reach out to our support team here so we can look into this further.
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