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My Oculust Quest 2 is not working - SPINING ERROR AND NOT PAIRING

Pinowo
Honored Guest

Hello, my vr randomly one day just decided to get stuck on a tracking loop, where the vision go to one direction, i got control for a half a second and then repeat, also my controllers aren't pairing, they just keep vibrating and turning on the light on the controller.

 

Then I decided to reboot to fabric mode, and still have that error, but now I can't access anything.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi there, thank you for bringing this to our attention.
 

We want all of our users to have the best gaming experience possible, therefore, we'd love to look into this for you.

Would you mind contacting our wonderful Customer Support team so that one of our lovely colleagues can investigate further.

Hope to hear from you soon!

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