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My Quest 2 Link won't load

Lucky312
Honored Guest

I've tried everything to reset both my vr and PC, uninstall and reinstall the app on my PC and factory reset on my quest but my quest link still won't load no matter what I do. 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @Lucky312! It looks like you're experiencing issues with your Quest link not loading on your PC. We're here to help you have the best experience possible! To better understand the situation, we’d like to ask you a few questions.

 

  • What error messages are you seeing?
  • Has it  worked before?
  • When did you first notice this happening?
  • Is your PC compatible? Here is an article for you to check out.
  • Does your headset work when it is not connected to your PC?
  • Are you connecting your USB to a USB 3 port?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there @Lucky312! We wanted to touch base and see if you still require assistance. Feel free to reach out if you have any questions!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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