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My Quest 2 does not connect to the PC with either Air Link or Oculus Link. It used to connect but no

JaimeOM
Honored Guest

It used to connect perfectly but has suddenly stopped connecting.
I have done everything and I have not been able to.
I have also contacted Oculus support, but the solution they have given me does not work.
What is going on, why did it stop connecting to the PC?
Let's see if Oculus is already looking for a solution because it can't be that their customers are suffering this device failure and have no solution.

 

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hi JaimeOM! We know how concerning it is to have your Quest 2 not connect to your PC. We see you have an open ticket, Our support team is researching this issue, and will get back to you soon with more information.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

have u fixed it?

 

Hey Tjdaily123! We see that you are having issues with the linking process. We certainly understand the importance of being able to use your device in all the ways it was intended and we would like to work with you to look into this more. Could you please go here and create a support ticket so we can get you connected with one of our specialists who will be able to go over all your options.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!