3 weeks ago
- last edited
3 weeks ago
by LordArceus
Long story short: I cannot find my Quest 2 headset or controllers, and now they are no longer paired with my mobile app, or even registered to my Meta account. In the PC app, it is still a paired device, but not connected. I've spent countless hours searching and I am suspicious if they were stolen,
Is there a way to tell if it is online / been used since the last time I have used it? I do have the headset's serial number. If there is a way to tell if it has been access recently, then I can confirm whether it has been stolen or if I simply misplaced it and keep over-looking it.
Could you please confirm if you purchased the device from ourselves or from a third-party retailer? If it was purchased from Meta, could you please provide an order number?
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Hello, I can confirm I did purchase the device from your store. I have an email with the order number dated 12/03/21. Where would you like me to share this information?
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