06-13-2022 01:20 PM
06-13-2022 07:49 PM
Hey there, GearVR3GO! We saw you were having some menu screen issues after already attempting a factory reset. It appears you're already a couple of steps ahead of us!
The best option we could suggest as of now, would be to reach out in this link here where we can provide some further support!
07-13-2022 08:24 PM
Thanks for the reply, I thought you didn’t read my message.
I can replicate the bug. It seems that when wifi is enabled it get stuck every 7 seconds. Quite annoying. Is already updated to latest version 41. So it seems is something from far away versions. I think that v28 was working fine.
im having this issue with Meta Quest 1 and 2.
hope we can crush this bug!
07-14-2022 09:52 AM
Hey there! Have you been able to submit a bug report? If not, you can do so by following the instructions listed here. We also have a forum related all things version 41 located here, be sure to pop on by and let them know as well!
In the meantime, we recommend letting the headset fully charge and giving it a hard reboot by holding the power button for 30 seconds until it restarts. This would allow allow any hotfixes to come through naturally. Team work makes the dream work. We look forward to crushing this bug with you!