I just bought my Quest 3s yesterday and I started setting it up as soon as I got home. The first hour or so was fine until my screen went black then the metal logo popped up. I thought maybe it was just a small one time issue with the quest. But then after that every 20-25 minutes it blacks out and reboots. It's already becoming a very annoying thing to deal with especially when I'm playing things like beat saber or multiplayer games. Does anyone know what could be the issue or could there be an easy fix for this? Or do I have to get my headset replaced?
@PapositoJr you could try factory resetting the headset to see if that cures the issue. If it still has the black screen issue, return it to the retailer.
Good luck
Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
