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My Quest restarts over and over again.

Taly.11
Honored Guest

My Oculus restarts over and over again. You don't want to do anything else. Someone can tell me what to do.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello there, @Taly.11! Having the headset restart multiple times is not something we want to hear, and we certainly want to get you back to VR as quickly as possible. So that we can narrow this down this further, we would need some additional details. Please reply back with the information below:

  • Does this start right away when the headset is powered on or take some time to before this happens?
  • Is the headset fully charged before powering on?
  • Change auto-sleep settings to longer than 15 seconds:
  1. Access the universal menu by pressing the Menu button on the right Touch controller.
  2. Select the Quick Settings panel (the area with the clock) to view the device settings.
  3. Click the Settings button in the upper right corner.
  4. Click the System tile.
  5. Select the Power menu to access the Auto-Sleep setting.

We hope this helps, and please reach back out to us if it should continue along with any exact errors encountered.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

We are just checking in regarding the headset restarting repeatedly. If you still need assistance after following the troubleshooting steps, please let us know.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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