My right controller suddenly started acting weird. I was playing a game and controller disconnected and started vibrating intermittently. It keeps disconnected every other second and now it is not being tracked in the headset. I tried all the remedy mentioned in the forum but nothing worked for me.
The following solutions were tried: 1) Remove batteries overnight 2) Unpair and pair controllers via app 3) Factory reset - Headset 4) Update the meta app 5) Use foil for the charging port of controller
Unfortunately nothing worked for me. I tried reaching out to the customer reps but no proper response for the situation. I badly need to continue playing my game and have excellent VR experience.
Hello, hello, @JK_66! We're incredibly glad to see you've sent us a PM and we're eager to go further into this matter with you! Please be sure to reach back out to us there and respond to our message if you're still running into issues. We'd like to do our best to ensure your VR gaming experience gets back on track!
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