cancel
Showing results for 
Search instead for 
Did you mean: 

My add profile screen is completely blank

darkkminion
Honored Guest

I’ve been having a problem where when I go to add a profile to my quest 2 the profile tab in settings is completely blank is just a empty tab and Ive turned it off and on again and it’s still not working also it takes very long for my feed and store page to load up I’ve tried factory resetting and i still have the same problem please some help 

4 REPLIES 4

jobacsa74
Honored Guest

+1

I have the same error on all my devices. (Q2, Q Pro, Q3 Q3S)

The -settings -profiles tab is empty. No adduser, no appshare options.

I’ve tried factory resetting in the Q3S,  and i still have the same problem.

Please help.

FrostedPossum695
Honored Guest

My son also just purchased a Quest 3 and we have been trying add myself and my other son but with no success. Just a plan screen in the profile window.

dejonthedon
Honored Guest

Exact same problem for me. Someone please help

Syndika1979
Honored Guest

Same for our new 3S. Wish there was another way to invite, like in the app, not just through the headset.

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?