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My app referral funds are missing

5Scopyanims1
Honored Guest

I referred Ghosts of Tabor to a friend and he bought the game but the funds have not been received? 

1 ACCEPTED SOLUTION

Accepted Solutions

Hey there, @5Scopyanims1. We definitely want to make sure everything is processing successfully regarding your recent Ghost of Tabor referral, so we would love to take a peek! To clarify the rules, credits will be automatically released to the account after the game has been purchased for 14 days. To learn more about our requirements for app referrals, please check out our Meta Quest Store, here! Once that time is up, please let us know if there are any further questions or concerns! We want to make sure you're all set! 

Thank you as well, @ADHenchD for stepping in to help provide more insight! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

4 REPLIES 4

ADHenchD
Adventurer

It can take up to a month last I checked,  hope that helps 

Thanks

Hey there, @5Scopyanims1. We definitely want to make sure everything is processing successfully regarding your recent Ghost of Tabor referral, so we would love to take a peek! To clarify the rules, credits will be automatically released to the account after the game has been purchased for 14 days. To learn more about our requirements for app referrals, please check out our Meta Quest Store, here! Once that time is up, please let us know if there are any further questions or concerns! We want to make sure you're all set! 

Thank you as well, @ADHenchD for stepping in to help provide more insight! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

haser23
Honored Guest

It's possible there's a delay in processing the transaction. Funds can take time to reflect. Have your friend check their payment method and contact the game's support for assistance.

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