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My child’s account has been suspended and we can’t get any help

simon.640469
Honored Guest

My son’s account has been suspended. We don’t know why, we can’t log in, and we can’t get any support because you need to log in to get support, but due to the suspension we can’t log in. Can anybody offer any help or support? 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @simon.640469,

 

Sounds like you're having issues with your son's account, let's investigate this in private!

 

Please select our name to get to our profile page, or click here: Customer Support. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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