My controller is showing 4 pink lights

[Timsingapore]

 
my controller is showing 4 pink lights when I have my headset on, movement pointer is not working anymore. 

I tried to take the battery out for 10 min and restart and factory reset my quest 

[MetaQuestSupport]

Hey @Timsingapore! We understand the importance of having functional control can be. How long have you been experiencing this issue? Is it both controllers? Have you attempted to repair your controller? 

[MetaQuestSupport]

Hey there @Timsingapore! We are just checking on you. Are you still having issues with your controller? We want to help you get back up and running, so you can enjoy your VR world. Reach out to us if you need further assistance. 

[Timsingapore]

It’s been like this for 3 days now,  no physical repair attempted. 

[MetaQuestSupport]

Hello again! Thanks for reaching back to us. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

[MetaQuestSupport]

Hello there! Just checking in, do you still need some help?