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My controllers aren’t working. They keep powering off and won't connect.

scott.fox.77964
Honored Guest

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 @furscotgamer

3 REPLIES 3

scott.fox.77964
Honored Guest

I’ll press the button and it just blinks three times and then turn off they won’t connect or pair OK do nothing with it

Hey there, @scott.fox.77964. We definitely understand how concerning it would be for both controllers to not want to work properly, that'd be quite a bit hit to your VR experience. We'd be glad to help out however we can! Try removing the batteries for 30 seconds to a minute, then replacing them with new batteries. If that doesn't help, let us know and we'll look into the next steps to take. We'll be looking forward to hearing back from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey there, @scott.fox.77964! We just wanted to check in since we haven't heard back from you yet. If you'd still like help with this just let us know, we'd be glad to help out!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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