10-08-2024 06:19 PM - last edited on 10-08-2024 06:24 PM by LordArceus
My friend bought a meta quest 2 from facebook and he can't pair his new controller on the meta app
Solved! Go to Solution.
10-12-2024 11:07 PM
Well, he got in contact with the original owner and he got it connected, so he's got it
10-08-2024 06:35 PM
Hi @Logan10142010!
That's certainly a frustrating issue for your friend! Here is a simple step-by-step guide on controller pairing:
If your friend is still experiencing pairing issues, please advise them to reach out to us for further assistance!
Best wishes,
Meta Quest Support
10-08-2024 07:19 PM
His problem with the headset settings is that he can't click on it snd we tried everything
10-08-2024 07:32 PM
Hi @Logan10142010
We would need to speak with your friend to go into detail about this issue!
Please advise your friend to select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Best wishes,
Meta Quest Support
10-08-2024 09:31 PM
I don't think he's gonna respond, but is there a way just to his metaquest is pre owned he bought it off facebook marketplace he can't click headset settings, because it's gray
10-08-2024 09:36 PM
Hi Logan10142010,
In order to investigate this issue, we need to access your account and your friend's account.
This requires both of you to contact us privately so we may retrieve account information.
Best wishes,
Meta Quest Support
10-08-2024 10:32 PM
Talk to my friend tomorrow ok
10-12-2024 11:07 PM
Well, he got in contact with the original owner and he got it connected, so he's got it
11-12-2024 05:57 AM
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