What can my friend do about providing account details when he doesn't know what to provide. He's 14 and his little brother turned 13 last year so the have been forced to share the vr but today just recently he received a notification saying he must provide account detail by July 4th or he'll be suspended.
Hey there, @ThatIsOllie. Thanks for reaching out to us on behalf of your friend. They should have received an email indicating what was going on and what it was we needed to verify their account. If they have questions or their verification is being rejected, we'd need them to reach out to us so we could discuss their account with them. Please let us know if you have any additional questions.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there, @ThatIsOllie. Thanks for reaching out to us on behalf of your friend. They should have received an email indicating what was going on and what it was we needed to verify their account. If they have questions or their verification is being rejected, we'd need them to reach out to us so we could discuss their account with them. Please let us know if you have any additional questions.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
