My brother owns a quest 2. I saw the VR Golf game on tiktok and wanted to play. After a while, I finally coughed up the $30 and bought the game on his VR account. It was surprisingly worth it, the game had so much! Up to 18 holes, a driving range, mini golf, and so much more. It was literally the best game, but I only played ever so often cause it wasn't my VR. Flash to today, my brother hardly uses the thing now, and I asked to take it for the time being. I booted it up only to find my game was gone. It requires me to re-buy it. Additionally, I saw his previously owned beatsaber is also showing needing to be purchased. I am unsure why this is the case, as is he. All the other games he played seem to be there. If anyone has any ideas or comments I'd love to hear them. Thanks
Did you previously play it while connected to a PC but not now, or vice versa? The Quest 2 has two different game libraries that it switches between depending on whether it is connected to a PC or not.
Never played it connected to a PC. I'm unsure about the beatsaber purchase but I am almost certain i bought vr golf on the device, i cant imagine i did it any other way. He bought beat saber back when he got the headset and I bought VR Golf on his account probably close to or over a year ago now. I just signed both my personal accounts into his VR hoping maybe I did buy it on my account however it made both my accounts I would have used in the past, both accounts started up from scratch brand new. This confirmed to me that everything was done originally though his main, admin, host account. However, both games don't show in the library and require re-purchase of the $30 games. This doesn't seem right and I really wanted to play golf again. It's been months since I last played golf, and same goes with him on beat saber, probably over half a year since he's played that. He would occasionally go on VR poker but never used it much so I claimed the headset and wanted to play my game. I'm less worried about beat saber, however I noticed that was also missing and paywalled again. Both games require re-purchase
Hello @bluelandon! We would be more than happy to help you look into where those games disappeared and why they require re-purchase. We know you must be eager to get back to those titles you love. In order for us to protect your private information, we would like to request that you send us a private message. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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Hey there! We are just circling back to you to check and see if you still need help in regard to games not showing up in your library and why they require re-purchase. Please let us know if you still need assistance, and we would gladly assist.
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Hi, I just had time to work on this issue again. I got into the account. Additionally, I sync'ed one of my facebook accounts that was showing to my VR account. Every account that woulda shoulda coulda been part of the purchase of the 2 games (VR Golf and Beatsaber) should be connected. Nothing is still showing in my purchases in my personal account view, however I 100% bought these games. I don't know why I can't find them anywhere and all screenshots of the games are gone as well. I was checking for those. I am concerned because we bought the games back before Facebook became Meta and before Meta took over Oculus. Everything has evolved and I really just want to play my game again without purchasing. I really hope I come off as genuine and not some loser trying to scam a free game. I genuinely really enjoy playing the VR Golf game and I even convinced my friend braden to get a VR headset just from showing him the golf game. He bought an oculus and VR golf so we could play together. It was some of the most fun I've had gaming tbh. Something about first person moving the hands around, waving the clubs. I am antsy wanting to play again but I can't fathom spending another $30 and rebuying a game.
Hey there @dmmsVR! We hate to hear that you are having trouble accessing your purchased games on your account. This is definitely not the experience we want for our fellow gamers. So no worries, we'll be happy to assist you. So that we can take a further look into this for you, lets move this conversation over to our private messaging section. You can do so by selecting our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We'll be looking forward to hearing back from you on this.
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I'm having the exact same issue with ghost of tabor on my quest 2. Meta support tells me that I requested a refund but I did not request any refund. Now the game is more expensive and they're basically like "you requested a refund so too bad so sad."
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