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My games are gone after account migration

LucasWhoElse
Honored Guest

I tried transferring information from the Facebook account I used with my quest 1 ages ago to a meta account and nothings there, no games or apps

2 REPLIES 2

KaminasWife
Meta Quest Support
Meta Quest Support

Hey there, just made some adjustments to your title to make it a little easier to search for! 

MetaQuestSupport
Community Manager
Community Manager

Hi LucasWhoElse, 
 

We understand you are having some issues finding your old games which were installed on your Meta Quest 1. We would like to assist you privately with this.

Please follow the below steps to send us a direct message so we can help you securely.

 

  • Please select our name to get to our profile page, or click here.
  • Next, click "Send a Message" to privately message us. (Please remember, you must be signed into the community first to send us a private message)

We look forward to hearing from you so we can investigate your issue further.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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