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My grandson can't cancel his account deletion.

Don_Jaramillo
Explorer

My grandson, who is on the autism spectrum, received a used Quest 2 today. Somehow he clicked on :"delete account" accidentally and now he appears to be locked out of his account.  We've both tried to follow the general instruction to click on support's name and "write a message."  Unfortunately, such a link does not show up on the support page. 

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hello! We saw your other post and went ahead and provided you to get connected with us through a PM! Please send us a message as we have the link on the other post we replied to you and we hope to see you in our PM soon. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Don_Jaramillo
Explorer

Thanks!  I've sent the PM.

Thanks very much for letting us know, @Don_Jaramillo! We'll continue over there!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!