01-31-2023 07:12 PM - edited 01-31-2023 07:31 PM
My grandson, who is on the autism spectrum, received a used Quest 2 today. Somehow he clicked on :"delete account" accidentally and now he appears to be locked out of his account. We've both tried to follow the general instruction to click on support's name and "write a message." Unfortunately, such a link does not show up on the support page.
02-02-2023 10:27 AM
Hello! We saw your other post and went ahead and provided you to get connected with us through a PM! Please send us a message as we have the link on the other post we replied to you and we hope to see you in our PM soon.
02-03-2023 01:47 PM
Thanks! I've sent the PM.
02-03-2023 01:49 PM
Thanks very much for letting us know, @Don_Jaramillo! We'll continue over there!