11-24-202010:10 AM - last edited on 07-10-202411:21 AM by TheLegend27
Hi guys,
My quest 2 has been working perfectly since i got in on 22nd of october. Now suddenly it will not boot up anymore. When I turn it on, it shows the oculus logo, stays there for a few seconds, then shuts down for a few seconds, and then shows the logo again, shuts down, logo, shuts down.... The only way I can really stop this, is by acessing the usb update menu on one of the loops and selecting "Power off".
I have tried all the options and they do nothing. If I select "boot device", it starts the boot loop again as before. The same thing happens if I select "factory reset". Once I confirm that i want to factory reset it, it just goes back into the boot loop, and nothing else happens. So yes, i did try to factory reset it, but it just doesnt work.
Thanks so much for sharing that awesome tip @Broskie87, I hope it's able to help other members of our community that might be having the same issue. You rock! 🙂
Through the darkness of futures past, the magician longs to see. One chants out between two worlds: Fire... walk with me
my vr did the boot where it sounded like I worked and did the same thing, so I did the factory reset and it turned on and the meta logo was blinking slowly.
My quest 2 crashed and got stuck on boot loop ive tried everything powering off then back on and the factory reset ive tried leaving it off charging for 30 min then back on nothing ive tried 30 seconds power button to restart ive tried everything i might know why tho it might not work i think maybe when i was cleaning my headset i mightve messed sum up i used clorox wipes and a rag but i would use clorox then quickly use rag wipe it off i did touch the proximity sensor with the clorox but i did quickly use the rag to dry off as fast as i can just in case then i started it up thats when i start to have this problem.
Hey there, @OreoVRrr! We certainly don't want this boot loop issue with your headset to continue taking you away from the virtual experience, so we'll be glad to help out! So we can take a deeper look into this issue with you, could you please send us a PM? You can select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to hearing from you!
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Hello, hello, @OreoVRrr! Do you still need assistance with that boot issue you were reporting earlier? If so, please be sure to send us a PM right here so we can look into that for you! We'll be looking out for your message!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
mine has the same exact problem but the power light thingy is not on at all any tips or ideas would be great really dont have the money for a new quest 2
Hey there, @jiggabojones and @Jester1068. We definitely want to make sure you're able to get back into VR, so we do suggest if you haven't already, make sure the headset is fully charged. From there, hard reboot the device by holding the power button for 30 seconds. If any issues continue, please send us a PM!
To do so, either select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Also, remember you must be signed in to the community first to send us a private message. We'd love to take a further look into your devices!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there, @jiggabojones and @Jester1068. We just wanted to swing by to see if any further assistance was needed regarding your devices. If so, do let us know! We'd love to continue working with you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I have the same booting problem....and no It will not let me factory reset. I cannot factory reset with the meta app because the quest 2 will not boot so it cannot connect to the app. I only had the unit for 6 weeks. Very frustrating. I think meta does this on purpose with updates.
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