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My headset keeps getting stuck in a loop of going into the menu and out quickly. Making it unplayabl

robiethecool
Honored Guest

I have already tried:
-powering off
-charging it to 100%
-restart
-unistalling a few apps (some how on my iPhone)
What I am not doing for now is factory reset (I do NOT want to lose my save data)
I have a recording of it in action as well as a transcript of customer support. (Although it isn’t coming on somehow)

1 ACCEPTED SOLUTION

Accepted Solutions

robiethecool
Honored Guest

I found a way to still play if anyone has the same issue. What you can do is go into the meta app, go to the 3 lines thing, library then click the game (MAKE SURE YOUR CONNECTED TO THE HEADSET) and select LAUNCH. Now you can play your games (this also solves the whole problem!

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1 REPLY 1

robiethecool
Honored Guest

I found a way to still play if anyone has the same issue. What you can do is go into the meta app, go to the 3 lines thing, library then click the game (MAKE SURE YOUR CONNECTED TO THE HEADSET) and select LAUNCH. Now you can play your games (this also solves the whole problem!

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