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My lenses

user_750861969337101
Honored Guest

So i was about to play a game when (i have glasses so this happens a lot) i noticed that my screen was dirty so i got a disinfectant wipe and cleaned it but when i put it back on the lenses seem to have broken, i cant see anything and all i see are lines of colors instead of what i am suppose to see. PLEASE HELP. I have an Oculus Quest 2.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey, friend!

 

Oh no! We most certainly can't have you dealing with some damaged lenses! As of current we recommend not using the device in order to keep you safe from any type of accident. As well, let's get yo over to our main support channel over here: https://metaque.st/Support so we can remedy this in no time!

 

See you on the other side!

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