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My meta quest 3 caught on fire

col.847144
Honored Guest

I don’t know if this happens a lot but I was laying down watching a movie and then I smelt smoke and I looked at my headset and it was on fire.. it was not plugged into anything had nothing wrong with it had it for over a year…. What do I do to get a new one or money back for it or can I not get ether… please help..

1 REPLY 1

Choleni
MVP
MVP

Hi @col.847144 🙂

that doesn't sound good.

Open a support ticket here:

Get support | Meta Store 

or send a PM @MetaQuestSupport here in the forum.

Click on their name, then click the "send a message" button.

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