07-30-2024 04:55 PM - last edited on 08-01-2024 07:52 AM by AliceinVRworld
Hello, so today I wanted to do my daily workout and they don't turn on, they have the green light on the side on all the time, They were charging before so it should be charged, I tried to use the power and volume button to reset it and it's just not working!
Please help 😩
07-31-2024 03:10 PM
Is there anything in the USB port such as the elite battery strap? if so remove it
Have you tried reconnecting your power cable and trying to boot?
Jonny
08-01-2024 08:03 AM
Hey @daniel.munoz.1276, we can see you're having some issues with your headset. Rest assured, we are here to help!
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
08-02-2024 08:41 AM
Hey @daniel.munoz.1276 , we are just checking in to see if you're still having any issues?
If so, just remember we are always here to help!
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