10-04-2024 04:02 PM - last edited on 10-04-2024 04:04 PM by LordArceus
So i haven't played on my meta quest 3 and there was a update for a game and i wanted to play it and i go to turn on my meta quest 3 but it didn't turn on so i wait a week with it on the charger but yet it didn't turn on and i don't know what i do to fix this please help
10-04-2024 04:19 PM
Hi @ArtistRed12,
Thank you for letting us know the issue. We will try our best to get you back into the VR world.
Are you referring to v69 update?
In the meantime try this troubleshooting:
Press and hold the power button for at least 30 seconds.
Wait 30 seconds.
If your headset doesn't automatically turn back on, press the power button until your headset has turned back on.
Let us know, if it doesn't fix your problem.
10-04-2024 04:22 PM
Yeah I'm referring to the v69 update, and I have already tried doing that troubleshooting before making this post
10-04-2024 04:25 PM
Hey!
We would recommend you to send us a private message, so that we assist more efficiently regarding the issue.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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