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My meta quest is blurry

Yeshsurabhi
Honored Guest

I’ve been using my Meta Quest 3 for a few weeks now. When I first received it, I felt it was amazing—the picture clarity was excellent. But after a week, the display became blurry. I tried adjusting everything, but I still couldn’t get a clear display.

is there any solution for this ? 

6 REPLIES 6

MetaQuestSupport
Community Manager
Community Manager

Hello Yeshsurabhi,

 

We completely understand how important it is to have a clear picture when you are using your device, so lets see what we can do to help.

 

First lets make sure your headset is fitted properly. Adjust the fit and feel of your Meta Quest 3

 

After that you can also have a look at the following links with some information for maintenance and care for your device to see if cleaning the headset could help resolve this problem:

- Meta Quest 3 facial interface care and maintenance

- Clean your Meta Quest devices

 

We hope that this is able to help but if more help is needed we would love to continue this via a private message. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!  

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello @Yeshsurabhi,

 

We just wanted to check in with you, to ask if you're still encountering this issue? 


We are always happy to assist, so please do not hesitate to reach back out! 


Have a great day, and take care!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Yes , I’m still facing this issue.

I cleaned leases and did all the instruction’s but still I’m getting this issue . But I like this product it is super good at starting but now it’s totally blurry  

Thank you for letting us know, @Yeshsurabhi!

 

In that case, could you please send us a DM? We promise we don't bite! 

 

To send us a DM, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! 

 

Please remember, you must be signed into the community first to send us a private message.

 

We hope to hear from you soon, as we are keen to do our best to help you resolve this issue! 

 

Thanks!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Nyx_Blaskov865
Honored Guest

I'm having the same issue with mine it's to blurry to use and causes migraines and a lot of discomfort. I tried everything recommended by meta and other users and went through all settings on meta and games I try to play and nothing changes it's a pain and I've looked it up and researched it turns out thousands are having the issue and most believe it's the software and not the unit itself so hopefully they make an update that can fix these issues and prevent the issue for new users. It's not gonna help them if they have to keep replacing the units instead of doing an update. Most are saying the replacements still have the same problem.

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