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My oculus keeps resetting + more

Loufieloufie
Honored Guest

So basically whenever I try to start up my headset after like 15 seconds, it just restarts itself over and over again to the point where I don’t even Have time or To log into my account to try to see what’s wrong. Randomly two things would pop up for a few seconds before it starts. These two things are “Oculus System Utilities Keep stopping” and “com.facebook.wearable.system.location.service.vro… keeps stopping” I haven’t been able to play on my oculus for almost 2 months now because of it. I’ve tried turning it off and on, Just letting the battery die and charge it To turn it on, and doing the boot device thing, Which none of it worked. I really don’t want to do a factory reset at all on my oculus, what do i do?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there,

 

We noticed you're having issues with a boot loop on your headset. We know how frustrating this problem can be and we'd love to help you with this.

 

Please shoot us a DM so we can look into it together! 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there,

 

We're just checking in to see if you still need help with your boot loop issue.

If so, just shoot us a message!

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!