07-15-2022 08:10 PM
I have a j5create USB 3.0 to dual HDMI multi-monitor adapter and I plugged in the HDMI cord into it and plugged it into my monitor but it won't detect it and I'm not sure why. I don't have another HDMI port in my monitor since I have to use it for my screen so I can't just plug it in so the only way I could plug it in is by this adapter. My computer is also a NVIDIA GeForce GTX 1650. I'm not even sure if it is compatible to this VR. I also have a picture of the back if that helps. I really just wanna be able to fix this problem.
07-17-2022 07:51 PM
Hey @AydriennDarlingx unfortunately the 1650 isn't a supported card. You can find the list of compatible graphics cards here: Oculus Link Compatibility
07-17-2022 08:14 PM
A USB that is plugged in to the motherboard won't work period, you need to get a dvi to HDMI and use that for your computer monitor, then use the HDMI for the rift.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset